Live Chat at SAN

The Airport Authority is currently testing a new feature on its Web site, “Live Chat”. For four hours every morning, Colm in our Customer Service Department answers questions from the public. The chat function is designed to be very user-friendly and gives you personalized information on San Diego International Airport. All you have to do is click on the “Live Chat” box .

So, fellow Ambassablogger Ed and I decided that this was a perfect opportunity to try out a video posting for the Ambassablog. In the clip below, you'll see the two of us asking Colm some “questions," plus some fun surprises. Special thanks to Travis, the summer intern in Airport Planning from Oklahoma State University, who was instrumental in putting the video clip together.